1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our compute or inference services, or contact us. This includes:

Account information (name, email, organization)
Usage data (models queried, tokens processed, compute resources used)
Technical information (IP address, browser type, device information)
Payment information (processed securely via our payment providers)
Google account data when you connect a Google account (see section 4)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Detect, prevent, and address technical issues or fraudulent activity
Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information in the following limited circumstances:

With vendors and service providers who perform services on our behalf
When required by law or to protect our rights
In connection with a business transfer (merger, acquisition, etc.)
With your consent or at your direction

4. Google accounts

If you connect a Google account in Hypervize Chat (Pandora), we access Google data only to do what you ask.

What we access:

Gmail: search and read mail, and create or update drafts. We do not send mail through Gmail.
Google Drive: list, open, create, update, and delete files you ask us to handle.
Google Docs, Sheets, and Slides: read and edit those files when you ask.
Google Calendar: read events, and create or update events, including guests, when you ask.

You can connect more than one Google account. A question about mail, calendar, or files can cover every connected account unless you name one. Creating or changing something uses the account you name, or your default account.

What we store:

The tokens that keep the connection active, encrypted at rest
The Google email address, the name you give the account, whether it is the default, and the permissions you granted

We retrieve Gmail, Drive, Docs, Sheets, Slides, and Calendar content when you ask. That content is used to carry out the request and can appear in the chat. We do not keep a separate copy of your mailbox or Drive.

We use Google data only to provide the feature you asked for. We do not sell it, use it for advertising, or use it to train generalized models. We share it only with the model provider that answers your request, and only the content that request needs; with vendors who process it for us under these same limits; when you direct us to; for security or to comply with law; or in a business transfer where the recipient follows these same limits. People at Hypervize do not read this Google data unless you ask us to, we need to for security, the law requires it, or the data is aggregated and no longer identifies you.

Hypervize's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

To disconnect one account, open Pandora in Hypervize Chat and choose Disconnect on that account. We revoke the grant with Google and delete the stored tokens. Your other Google accounts stay connected. You can also remove Hypervize from your Google Account connections. The Google email address and the name you gave the account can remain on the disconnected record. Content already used in a chat stays in that chat until you delete the chat. To ask us to delete personal information we still hold, email privacy@hypervize.tech.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest for sensitive data, access controls, and regular security assessments.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access to the personal information we hold about you
Correction of inaccurate information
Deletion of your personal information
Restriction or objection to certain processing
Data portability

To exercise these rights, please contact us at privacy@hypervize.tech.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Hypervize, Inc.
privacy@hypervize.tech